Office Manager - Cybersecurity
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Job Title: Office Manager; Cybersecurity
FLSA Classification
Exempt
Salary Range/Grade
Salary Range: $35,000
Grade: To be determined.
Reports to
Director
Job Description:
Summary/objective
The Division of Academic Affairs at Southern University at New Orleans, a public,
historically black university, is committed to empowering and promoting the
upward mobility of diverse populations of traditional and nontraditional students
through quality academic programs, teaching, research, and service to
achieve excellence in higher education using various teaching and learning
modalities. Students and faculty are encouraged to help create a thriving
academic environment at SUNO. Therefore, the Office Manager must
demonstrate exemplary customer service skills, with the faculty, students and
other constituents in a sincere and compassionate manner, and commit to the
Academic Affairs department objectives.
The Office Manager provides comprehensive, pro-active administration and
tactical support to the Vice Chancellor of Academic Affairs Management.
Initiative, discernment, strong customer services skills, and a high level of
professionalism and confidentiality are essential in this position. The Office
Manager is responsible for facilitating the daily administrative activities of the
office, using initiative and creativity to develop and improve processes and
services. The Office Manager is responsible for the organization and
coordination of office operations by maintaining office systems (work flow,
delegation of responsibility and tasks), developing and implementing
procedures, and deploying resources to facilitate organizational effectiveness
and efficiency. This individual supervises and directs the work of the
V1 1 07/2023cybersecurity Department Operational staff (Student life cycle program) and
the division’s student workers.
He or she may be required to maintain office services by organizing office
operations procedures, supervising operational staff, and ensuring teamwork
and collaboration.
Essential functions
Reasonable accommodations may be made to enable individuals with
disabilities to perform these essential functions.
1. Maintains office staff by recruiting, selecting, orienting, and training
operational staff to include student workers.
2. Provides historical reference by defining procedures for retention,
protection, retrieval, transfer, and disposal of paper and electronic
records.
3. Maintains office efficiency by planning and implementing office systems
(purchasing, documentation, inventory).
4. Designs and implements office policies by establishing standards and
procedures; measuring results against standards; making necessary
adjustments.
5. 6. Completes and follows up on work results.
Keeps management informed by creating reports, reviewing and
analyzing special reports, summarizing information and identifying trends.
7. Achieves financial objectives by monitoring the annual division budget,
scheduling expenditures, analyzing variances and initiating any corrective
actions.
8. Contributes to team effort by accomplishing related results as needed.
Contribute enthusiastically to the collaborative work of the Enrollment
Management team.
9. Communicates primarily with other staff in Admissions, Financial Aid, and
the retention unit, staff in other units of the University, administrators,
current students, alumni, and various external entities.
10. Interact with potential students to assist in the completion of the
application process.
11. Assist faculty, where needed, by ensuring final grades of students are
reflected with the registrar office.
12. All other duties as assigned.
Grade level responsibilities
• Responds to requests for information; may require interpretation of
department rules and regulations.
V1 2 07/2023• Represents the Director in various matters and providing input.
• Serves as liaison between Director and faculty/staff members.
• Assesses importance of issues or conflicts, and briefs supervisor.
• Prepares materials needed for meetings, such as agendas, handouts,
binders, etc.
• May attend meetings and transcribe minutes.
• May type contracts, secure appropriate signatures, and track contracts
through the approval process.
• Monitors expenditures and ensures adherence to budgetary
commitments in accordance with established policies.
Competencies
• Demonstrate excellent people, oral communication and customer service
skills.
• Have the aptitude to interact with individuals in a professional, diplomatic
and courteous manner even when dealing with callers and/or visitors who
may be difficult or upset.
• Be effective working as part of a high functioning team in a fast-paced
environment.
• Have the proven ability to handle multiple competing priorities and to
adapt to changing priorities, situations and demands.
• Have the proven ability to work with confidential and sensitive information
and material in a proactive and discreet manner.
• Utilize independent judgment, problem solving and decision making in
order to respond to constituents and represent the office in an effective
and appropriate manner.
• Demonstrate advanced skills for Microsoft Office Suite (Word, Excel,
PowerPoint), Teams, and Outlook.
Required education and experience
• High school diploma required. Four years of related experience,
preferably for an executive, or an equivalent combination of education
and experience.
• Three years of managerial experience required.
Preferred education and experience
• Associates or Bachelor’s degree in office management, secretarial
sciences, business, or related field, is preferred.
• Five to seven years supporting an executive-level position is preferred.
V1 3 07/2023Southern University of New Orleans (SUNO) is an Equal Opportunity Employer.
Non-Discrimination Statement
In compliance with Title IX of the Education Amendments of 1972, Title VI and VII of the Civil Rights Act
of 1964, Section 504 of the Rehabilitation Act of 1973, and other federal, state, and local laws, Southern
University at New Orleans (SUNO) forbids discriminating or harassing conduct that is based on an
individual's race, color, religion, sex, ethnicity, national origin or ancestry, age, physical or mental disability,
sexual orientation, gender identity, gender expression, genetic information, veteran or military status,
membership in Uniformed Services, and all other categories protected by applicable state and federal
laws.
This commitment applies but is not limited to decisions made with respect to hiring and promotion, the
administration of educational programs and policies, scholarship and loan programs, and athletic or other
College-administered programs. Discriminatory acts of any kind are strictly forbidden.
American with Disabilities Act (ADA) Statement
Southern University of New Orleans (SUNO) complies with federal and state disability laws and makes
reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is
needed to participate in the job application or interview process, to perform essential job functions, and/or
to receive other benefits and privileges of employment, please contact the Office of Human Resources.
An Equal Opportunity Employer
State as a Model Employer - SAME