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Customer Service in Higher Education – A Values Approach

Customer Service in Higher Education – A Values Approach is an interactive session that addresses how to develop a service-oriented relationship with our students that is sustainable over time and in diverse situations.  The session will offer 5 simple and easy-to-follow customer service principles for improved customer service.  Participants will discuss what customer service means to them in their daily lives and at their institutions.  The discussion will include working through real-world customer service issues identified by the workshop participants.


Please register today for one of four available sessions:


August 17, 2003

9:30am – 12pm or 1:30pm – 3:30pm


August 18, 2023

9:30am – 12pm or 1:30pm – 3:30pm


Leonard S. Washington Memorial Library

Seminar Rooms 1 & 2


Managers and Supervisors are encouraged to seek participation from their teams for this very important professional development event.  Please RSVP your attendance to