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Office Manager, Museum


FLSA Classification


Salary Range/Grade

Salary Range: $30-35,000

Grade: To be determined.

Reports to


Job Description


The Southern University at New Orleans Museum of Art (SUNOMA) is the cultural

extension of Southern University at New Orleans. SUNOMA was developed as a

cultural, research, and teaching resource space that identifies, collects,

preserves, and disseminates information about African heritage and the African

American experience. SUNOMA provides opportunities to experience dynamic

exhibitions, programs, lectures, and more. We also have opportunities for

fellowships, internships, and volunteers. SUNOMA seeks to establish relationships

with interdepartmental, regional, national, and international communities to

provide access and opportunities to art.

The Office Manager provides comprehensive, pro-active administration and

tactical support to the Director of Museum. Initiative, discernment, strong

customer services skills, and a high level of professionalism and confidentiality

are essential in this position. The Office Manager is responsible for facilitating the

daily administrative activities of the office, using initiative and creativity to

develop and improve processes and services. The Office Manager is

responsible for the organization and coordination of office operations by

maintaining office systems (work flow, delegation of responsibility and tasks),

developing and implementing procedures, and deploying resources to facilitate

organizational effectiveness and efficiency.

*This position is funded 100% by the Title III-B, Strengthening Historically Black

Colleges and Universities (HBCUs) federal grant. As such, the Office Manager

assists the Director with implementing the objectives established in the Title III

Program for this federally-funded activity.

Essential functions

Reasonable accommodations may be made to enable individuals with

disabilities to perform these essential functions.

1. Answers and directs calls, takes messages, and makes phone calls on

behalf of SUNOMA. Monitors the email address.

2. Uses office equipment to check emails, make copies, and maintain

computer databases. Serves as the point person for mailing, shipping,

supplies, equipment, bills, and errands

3. Types forms, correspondence, memos, press releases, social media posts

and other materials.

4. Sorts, files, and maintains filing systems for efficient recordkeeping and

easy retrieval. Processes SUNOMA mail and other important documents.

5. Maintains inventory on office supplies and reordering supplies as needed.

Prepares requisitions for museum-related purchases. Inputs all incoming

purchase orders, and requisitions into financial software.

6. Completing assignments and projects according to instructions from the

Museum Director.

7. Scheduling group tours and special events by coordinating with the

Museum Director and Communications office. Assists in preparing for

events and programs, including obtaining permits or licenses for events

and programs.

8. Maintains the organization and appearance of the administrative office

and museum welcome center.

9. Tracks visitation and other special reports; and summarizing information

10. Assists with scheduling student workers, docents, and volunteers and

collecting and tabulating timesheets once monthly for payroll processing

11. Manages contracts with vendors and keeping an updated contact list.

12. Maintains the master internal and public calendars.

13. Work with GLAM (galleries, libraries, archives, and museums) department

members (Leonard S. Washington Memorial Library, Center for African

and African American Studies, Master of Art in Museum Studies Program)

14. Participate actively in staff-related matters

15. All other duties as assigned.

Grade level responsibilities

Responds to requests for information; may require interpretation of

department rules and regulations.

Represents the Director in various matters and providing input.

Serves as liaison between Director and faculty/staff members.

Assesses importance of issues or conflicts, and briefs supervisor.

Prepares materials needed for meetings, such as agendas, handouts,

binders, etc.

May attend meetings and transcribe minutes.

May type contracts, secure appropriate signatures, and track contracts

through the approval process.

Monitors expenditures and ensures adherence to budgetary

commitments in accordance with established policies.


Demonstrate excellent people, oral communication and customer service


Have the aptitude to interact with individuals in a professional, diplomatic

and courteous manner even when dealing with callers and/or visitors who

may be difficult or upset.

Be effective working as part of a high functioning team in a fast-paced


Have the proven ability to handle multiple competing priorities and to

adapt to changing priorities, situations and demands.

Have the proven ability to work with confidential and sensitive information

and material in a proactive and discreet manner.

Utilize independent judgment, problem solving and decision making in

order to respond to constituents and represent the office in an effective

and appropriate manner.

Demonstrate advanced skills for Microsoft Office Suite (Word, Excel,

PowerPoint), Teams, and Outlook.

Required education and experience

High school diploma required. Four years of related experience,

preferably for an executive, or an equivalent combination of education

and experience.

Three years of managerial experience required.

Preferred education and experience

Associates or Bachelor’s degree in office management, secretarial

sciences, business, or related field, is preferred.

Five to seven years supporting an executive-level position is preferred.


Southern University of New Orleans (SUNO) is an Equal Opportunity Employer.

Non-Discrimination Statement

In compliance with Title IX of the Education Amendments of 1972, Title VI and VII of the Civil Rights Act of

1964, Section 504 of the Rehabilitation Act of 1973, and other federal, state, and local laws, Southern

University at New Orleans (SUNO) forbids discriminating or harassing conduct that is based on an

individual's race, color, religion, sex, ethnicity, national origin or ancestry, age, physical or mental disability,

sexual orientation, gender identity, gender expression, genetic information, veteran or military status,

membership in Uniformed Services, and all other categories protected by applicable state and federal


This commitment applies but is not limited to decisions made with respect to hiring and promotion, the

administration of educational programs and policies, scholarship and loan programs, and athletic or other

College-administered programs. Discriminatory acts of any kind are strictly forbidden.


American with Disabilities Act (ADA) Statement

Southern University of New Orleans (SUNO) complies with federal and state disability laws and makes

reasonable accommodations for applicants and employees with disabilities. If reasonable

accommodation is needed to participate in the job application or interview process, to perform essential

job functions, and/or to receive other benefits and privileges of employment, please contact the Office ofHuman Resources.

An Equal Opportunity Employer

State as a Model Employer - SAME