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Human Resources

Community Service-Learning Coordinator

November 04, 2025
Position Vacancy Announcements

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Community Service-Learning Coordinator

 

FLSA Classification

Exempt

Salary Range/Pay Grade

Salary Range:  $55,000 - $60,000

Pay Grade: To be determined

Reports to

Vice Chancellor of Enrollment Management & Student Success.

 

Job Description 

 

Summary/objective

Southern University at New Orleans (SUNO) requires all undergraduate students to complete 60 hours of community service-learning as a graduation requirement, excluding programs with required internship, clinical, or practicum hours.

The Community Service-Learning Coordinator develops and oversees structured, meaningful community service-learning experiences that enhance students’ academic and career development. This position cultivates partnerships with community organizations, integrates service-learning into academic programs, and supports student participation and reflection through the Knights with a Purpose (KWAP) initiative. The coordinator works closely with academic departments, the Office of Career Services, and the Office of eLearning to ensure that service-learning opportunities align with students’ academic majors and career goals.

Grant-Funded Position Notice

This position is funded through the Title III-B, Strengthening Historically Black Colleges and Universities (HBCUs) federal grant, which supports service-learning initiatives at Southern University at New Orleans. Employment is contingent upon the continuation of federal funding. The Community Service-Learning Coordinator assists the Vice Chancellor for Enrollment Management & Student Success in implementing the objectives and performance measures established for this federally funded activity.

Essential functions

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

  1. Administer the Knights with a Purpose (KWAP) community service-learning program.
  2. Develop and maintain partnerships with local organizations, nonprofits, businesses, and government agencies to provide meaningful service-learning opportunities.
  3. Collaborate with faculty, academic departments, and the Office of Career Services to identify and promote service-learning activities aligned with academic disciplines and student interests.
  4. Serve as the primary liaison among students, community partners, and university departments to facilitate high-quality, reciprocal service experiences.
  5. Advise students in selecting appropriate service placements that complement their academic coursework and professional development.
  6. Integrate community service-learning opportunities within degree programs to reinforce learning outcomes and civic engagement.
  7. Manage registration and tracking of student participation through Canvas, ensuring accurate documentation of hours, reflection activities, and course integration.
  8. Collaborate with the Office of eLearning to design, update, and manage the Canvas service-learning platform.
  9. Monitor student progress and provide support to ensure students meet service-learning requirements.
  10. Plan and promote campus-wide community engagement events, service projects, and volunteer initiatives.
  11. Assist in the preparation of reports, presentations, and documentation related to Title III grant objectives and outcomes.
  12. Other duties as assigned

Competencies

  • Demonstrated experience in community engagement or service-learning program management.
  • Strong interpersonal, organizational, and communication skills.
  • Commitment to student development, civic engagement, and social responsibility.
  • Ability to collaborate effectively with students, faculty, staff, and external partners.
  • Proficiency in Microsoft Office Suite and database management systems.
  • Familiarity with Canvas or similar learning management systems preferred.
  • Ability to prepare reports, correspondence, and procedural documents with accuracy.
  • Strong problem-solving and analytical skills.
  • Ability to maintain confidentiality and professionalism in all interactions.

Work environment

  • Standard office environment.
  • Occasional participation in community service events or activities off-campus.

Physical demands

  • Ability to sit, stand, and walk for extended periods.
  • Ability to communicate verbally and in writing.
  • Ability to lift or carry up to 10 pounds.
  • Regular use of computer keyboard and other office equipment.

Travel required

0%.

Required education and experience

  • Master’s degree in higher education administration, student affairs, counseling, or a related field.
  • Demonstrated experience coordinating community engagement, volunteer programs, or service-learning initiatives.

Preferred education and experience

  • Familiarity with student development theory and best practices in experiential learning.
  • Prior leadership experience in a higher education environment.

Additional eligibility requirements

N/A.

Affirmative Action/EEO statement

Southern University at New Orleans is an Equal Opportunity Employer.

Other duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Working at Southern University at New Orleans

All offers of employment are contingent upon approval from the University’s Chancellor and a satisfactory pre-employment background check to include reference checks.

As a member of the Southern University System, Southern University at New Orleans (SUNO) offers a comprehensive benefits package to eligible employees and their dependents including health, life, dental, and vision insurance; flexible spending accounts; retirement options; paid holidays; and tuition waiver for qualified employees. 

Southern University of New Orleans (SUNO) is an Equal Opportunity Employer.

 

Non-Discrimination Statement

In compliance with Title IX of the Education Amendments of 1972, Title VI and VII of the Civil Rights Act of 1964, Section 504 of the Rehabilitation Act of 1973, and other federal, state, and local laws, Southern University at New Orleans (SUNO) forbids discriminating or harassing conduct that is based on an individual's race, color, religion, sex, ethnicity, national origin or ancestry, age, physical or mental disability, sexual orientation, gender identity, gender expression, genetic information, veteran or military status, membership in Uniformed Services, and all other categories protected by applicable state and federal laws.

 

This commitment applies but is not limited to decisions made with respect to hiring and promotion, the administration of educational programs and policies, scholarship and loan programs, and athletic or other College-administered programs. Discriminatory acts of any kind are strictly forbidden.

 

American with Disabilities Act (ADA) Statement

Southern University of New Orleans (SUNO) complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the Office of Human Resources.

 

Southern University at New Orleans ■ 6400 SUNO Knights Drive, New Orleans, LA 70126 ■ (504) 286-5148

 

An Equal Opportunity Employer

State as a Model Employer - SAME