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Student Accounts

Instructions for Completing Enrollment Online


Please review your account for accuracy and follow the instructions below to complete enrollment.

Scan to Login to Self-Service Banner

**All prior term balances must be (0) zero to complete enrollment for the current term**

I am prepared to pay my tuition and fees out-of-pocket, in full.

Step 1: Log on to Self-Service Banner and Click on "Enter Secure Area"

Step 2: Enter your Banner ID and PIN

Step 3: Click on "Student" and then "Student Accounts"

Step 4: Click on "Account Summary for Current Term"

Step 5: Select Term: SUNO-Spring 2023 and click "Submit"

Step 6: Select "Pay Now” (you will be transitioned to Transact payments)

Step 7: To make a payment enter the payment amount due and verify checkout total

Step 8: Select the type of credit of card: AMERICAN EXPRESS, VISA, MASTERCARD, DISCOVER

Step 9: Enter your credit card number, expiration date and amount.

Step 10: Click on "Submit"

Once you have made your payment return to Self-Service Banner and review the “Financial Responsibility Policy". Scroll to the bottom of the page and click "Complete Enrollment". You have completed the registration process. Print this page for your records.

I am paying my tuition and fees out-of-pocket, but cannot pay in full.

With this option, you are required to enroll in a payment plan through Transact. 50% of your total charges are due at the time of registration, and the remaining 50% is split over two payments. Please note, there is a nonrefundable $35.00 payment plan enrollment fee. Prior to enrolling, be sure your tuition, fees, housing, meals and other related charges are posted to your account. It is important that you read and understand the terms and conditions. Payments must be made timely via Transact.

 

Step 1: Log on to Self-Service Banner and Click on "Enter Secure Area"

Step 2: Enter your Banner ID and PIN

Step 3: Click on "Student" and then "Student Accounts"

Step 4: Click on "Account Summary for Current Term"

Step 5: Select Term: SUNO- Spring 2023 and click "Submit"

Step 6: Select "Pay Now” (you will be transitioned to Transact payments)

Step 7: Select “Payment Plans”

Step 8: Follow the prompts for enrolling into the Transact Installment Payment Plan

Once you have made your payment, return to Self-Service Banner and review the “Financial Responsibility Policy". Scroll to the bottom of the page and click "Complete Enrollment". You have completed the registration process. Print this page for your records.

 


 

Instructions for Completing Registration Online

 


 

I have enough financial aid to pay my balance in full.

Step 1: Log on to Self-Service Banner

Step 2: Click on "Enter Secure Area"

Step 3: Enter your Banner ID and PIN

Step 4: Click on "Student"

Step 5: Click on "Student Accounts"

Step 6: Click on "Account Summary for Current Term"

Step 7: Select Term: SUNO- Spring 2023 and click "Submit"

Please review your account carefully. If the “Current Due net of Authorized Financial Aid and Memos” is a negative amount (-1,000.00), review the “Financial Responsibility Policy". Scroll to the bottom of the page and click “Complete Enrollment”. You have completed the registration process. Print this page for your records.

I have financial aid, but not enough to pay my balance in full.

With this option, you are required to either; pay the balance, in full OR enroll in a payment plan through Transact. Payment plan: 50% of your balance, after financial aid, is due at the time of registration, and the remaining balance is split over two payments. Please note: there is a non-refundable $35.00 payment plan enrollment fee.

Step 1: Log on to Self-Service Banner and Click on "Enter Secure Area"

Step 2: Enter your Banner ID and PIN

Step 3: Click on "Student" and then "Student Accounts"

Step 4: Click on "Account Summary for Current Term"

Step 5: Select Term: SUNO- Spring 2023 and click "Submit"

Step 6: Select "Pay Now” (you will be transitioned to Transact payments)

To Pay in the balance in full:

Step 7: Click “Make a Payment” and enter the payment amount due and verify checkout total

Step 8: Select the type of credit of card: AMERICAN EXPRESS, VISA, MASTERCARD, DISCOVER

Step 9: Enter your credit card number, expiration date and amount.

Step 10: Click on "Submit"

To enroll in a payment plan:

Step 1: Click “Payment Plans”

Step 2: Follow the prompts for enrolling into the Transact Installment Payment Plan

Once you have made your payment, return to Self-Service Banner, review the “Financial Responsibility Policy". Scroll to the bottom of the page and click "Complete Enrollment". You have completed the registration process. Print this page for your records.

Instructions for Paying Online Instructions for Paying Online

Please review your account for accuracy and follow the instructions below to complete enrollment.

**All prior term balances must be (0) zero to complete enrollment for the current term**

I am prepared to pay my tuition and fees out-of-pocket, in full.

Step 1: Log on to Banner Self-Serve (SSB) and Click on "Enter Secure Area"

Step 2: Enter your Banner ID and PIN

Step 3: Click on "Student" and then "Student Accounts"

Step 4: Click on "Account Summary for Current Term"

Step 5: Select Term: SUNO-Spring 2023 and click "Submit"

Step 6: Select "Pay Now” (you will be transitioned to CASHNET payments)

Step 7: To make a payment enter the payment amount due and verify checkout total

Step 8: Select the type of credit of card: AMERICAN EXPRESS, VISA, MASTERCARD, DISCOVER

Step 9: Enter your credit card number, expiration date and amount.

Step 10: Click on "Submit"

Once you have made your payment return to Self-Service Banner and review the “Financial Responsibility Policy". Scroll to the bottom of the page and click "Complete Enrollment". You have completed the registration process. Print this page for your records.

I am paying my tuition and fees out-of-pocket, but cannot pay in full.

With this option, you are required to enroll in a payment plan through CASHNET. 50% of your total charges are due at the time of registration, and the remaining 50% is split over two payments. Please note, there is a non-refundable $35.00 payment plan enrollment fee. Prior to enrolling, be sure your tuition, fees, housing, meals and other related charges are posted to your account. It is important that you read and understand the terms and conditions. Payments must be made timely via CASHNET.

Step 1: Log on to Banner Self-Serve (SSB) and Click on "Enter Secure Area"

Step 2: Enter your Banner ID and PIN

Step 3: Click on "Student" and then "Student Accounts"

Step 4: Click on "Account Summary for Current Term"

Step 5: Select Term: SUNO- Spring 2023 and click "Submit"

Step 6: Select "Pay Now” (you will be transitioned to CASHNET payments)

Step 7: Select “Payment Plans”

Step 8: Follow the prompts for enrolling into the CASHNET Installment Payment Plan Once you have made your payment, return to Self- Service Banner and review the “Financial Responsibility Policy". Scroll to the bottom of the page and click "Complete Enrollment".You have completed the registration process. Print this page for your records.

I have enough financial aid to pay my balance in full.

Step 1: Log on to Banner Self-Serve (SSB)

Step 2: Click on "Enter Secure Area"

Step 3: Enter your Banner ID and PIN

Step 4: Click on "Student"

Step 5: Click on "Student Accounts"

Step 6: Click on "Account Summary for Current Term"

Step 7: Select Term: SUNO- Spring 2023 and click "Submit"

Please review your account carefully. If the “Current Due net of Authorized Financial Aid and Memos” is a negative amount (-1,000.00), review the “Financial Responsibility Policy". Scroll to the bottom of the page and click “Complete Enrollment”.You have completed the registration process. Print this page for your records.

I have financial aid, but not enough to pay my balance in full.

With this option, you are required to either; pay the balance, in full OR enroll in a payment plan through CASHNET. Payment plan: 50% of your balance, after financial aid, is due at the time of registration, and the remaining balance is split over three monthly installments. Please note: there is a non-refundable $35.00 payment plan enrollment fee.

Step 1: Log on to Banner Self-Serve (SSB) and Click on "Enter Secure Area"

Step 2: Enter your Banner ID and PIN

Step 3: Click on "Student" and then "Student Accounts"

Step 4: Click on "Account Summary for Current Term"

Step 5: Select Term: SUNO- Spring 2023 and click "Submit"

Step 6: Select "Pay Now” (you will be transitioned to CASHNET payments)

To pay in the balance in full:

Step 7: Click “Make a Payment” and enter the payment amount due and verify checkout total

Step 8: Select the type of credit of card: AMERICAN EXPRESS, VISA, MASTERCARD, DISCOVER

Step 9: Enter your credit card number, expiration date and amount.

Step 10: Click "Submit"

To enroll in a payment plan:

Step 1: Click “Payment Plans”

Step 2: Follow the prompts for enrolling into the CASHNET Installment Payment Plan

Once you have made your payment, return to Self-Service Banner, review the “Financial Responsibility Policy". Scroll to the bottom of the page and click "Complete Enrollment". You have completed the registration process. Print this page for your records

 

CLICK HERE TO MAKE AN ONLINE PAYMENT


Instructions for Accessing 1098T Information Instructions for Accessing 1098T Information

Access the SUNO Banner Student Web

  • Enter Secure Area
  • Enter your Banner Student ID & Pin
  • Click “Student”
  • Click “Student Accounts”
  • Select “Tax Year”, click “submit”
  • Click “Tax Notification”
  • The 1098T Form should be available to view.

Book Vouchers Book Vouchers


Effective Spring 2016, the university book store will only allow students with excess credit balances for the current term to utilize the “SUNO Book Voucher Program”. Once students finalize registration by securing tuition & fees, the voucher will be available the following day for use. Subsequently, any charges incurred at the bookstore will post to BANNER Student and reduce the available credit balance. The book voucher program is only offered during the Fall & Spring semesters and is available from the 1st day of class through the 7th day of class. All other students will be required to pay for books up front.


Café Cash Café Cash


This non-refundable student imposed fee is assessed to every registered student attending class on campus during the Fall & Spring semesters. Café Cash is accessible by way of your student ID card and funds may be used at the SUNO Knight’s Dining Hall (located at the rear of the main campus) and at the Aramark POD (located in the Student UC). All special dietary request should be addressed to Knight’s Dining Management by the 14th day of class. Request made after the 14th class day will not be honored.


Tuition/Fee Exemptions and Waivers Tuition/Fee Exemptions and Waivers


The Comptroller’s Office maintains a listing of all current Legislative Tuition/Fee Exemption and Waivers for each legislatively mandated tuition/fee exemption and its corresponding Louisiana Revised Statute (LRS). Exemptions/Waivers are only available during regular registration. No exemptions or waivers will be processed during late registration or any time thereafter. Under no circumstances will any exemptions/waivers be processed for a previous term. Students must demonstrate eligibility, and they are responsible for requesting the waivers and certifying eligibility pertaining to the specific waiver with the Comptroller’s Office. The University reserves the right to administer unfunded legislative mandated exemptions and waivers based on fund and classroom space availability. All tuition/fee exemption & waiver request must be made by the 14th day of class. Request made after the 14th class day (fall & spring semesters) and the 7th class day (summer semester) will not be honored.


Refund Policy Refund Policy


Student Excess Credit Balance / Registration Refund

Once all payments and credits (e.g. title IV student financial aid, scholarships, stipends, military benefits, etc.) have posted to your BANNER Student account, any excess credit balance will be refunded to you. The Federal Government allows schools 14 days to process excess student credit balances. All student credit balance refunds are processed by the Comptroller’s Office and are provided to students within 14 days from the date the funds are disbursed to your student account.


Tuition and Fee Adjustments Tuition and Fee Adjustments

 

Dropping Courses

If a student reduces their course load by dropping one or more courses, in the Fall or Spring, before the 14th day of class, and in the Summer, before the 7th day of class, tuition and fees are reduced by 100% of the difference.


Withdrawal from the University

When a student finds it necessary to discontinue enrollment prior to the end of the semester or summer term, the student must complete a withdrawal card, obtainable from the Registrar’s Office or a Center for Student Retention and Success Counselor. The student must provide a valid reason for resigning and must make arrangements with the Comptroller’s Office to clear any outstanding balance. Once the withdrawal card has been completed and signed, it must be submitted to the Registrar’s Office. The process is not officially complete until the withdrawal card is returned to the Registrar’s Office.

When a student leaves the University at any time during a semester or summer session without completing a withdrawal card, the student will receive a grade of “FX” in all courses. An FX indicates that a student has unofficially ceased enrollment and as a result, has failed the course/courses registered for due to a lack of attendance.

 

Refunds Due to Withdrawals from the University

Tuition and some fees are credited to the student’s account based on the date of withdrawal and the percentage of the semester completed (i.e. 90%, 75%, & 50%)

Provided that tuition and fees have been paid in full, refunds are issued to students who have withdrawn from the University. Refunds are determined by the following policies:

(1) Southern University at New Orleans Institutional Refund Policy

When a cash paying student chooses to officially withdraw or stops attending classes, the withdrawal date is the date the completed form is submitted to the Registrar’s Office.

(2) Federal Government Refund Policy

When a Title IV recipient chooses to officially withdraw or stops attending classes, the University is required, by Federal Law, to perform a recalculation of tuition and fees. This may result in indebtedness to the University or to the Title IV program. The withdrawal date, according to the Department of Education, is the date the student initiated the process.

Tuition and some fees are credited to the student’s account as follows:

If a student withdraws:

Fall & Spring     Summer  
Before classes begin: 90%   Before classes begin 90%
         
First day of class through the seventeenth day of class: 75%   First day of class through the seventh day of class: 75%
         
Eighteenth day of class through the twenty-fourth day of class: 50%   Eighth day of class through the twelfth day of class: 50%
         
After the twenty-fourth day of class: 0%   After the twelfth day of class: 0%

Non-Refundable Fees Non-Refundable Fees

 

Application fee, students insurance, athletic, parking, student union, breakage, technology, late registration, student identification, yearbook, and café cash are all non-refundable fees.


Outstanding Balances Outstanding Balances

 

Students who fail to pay their balances timely will not be permitted to view grades, pre-register, re-enroll for a new term, request transcripts, receive diplomas, or participate in the commencement exercise. In addition to collection remedies at our disposal, we have the authority to transfer all delinquent accounts to the Louisiana Department of Justice Collection Section.

Should the University transfer any account receivable balance, the Department of Justice is prepared to take all legal action in order to recover the entire outstanding balance, plus collection fees. Such actions could include:

  • Reporting your failure to repay your account receivable to a national consumer credit bureau
  • Referral of your account to a private collections agency
  • Legal action taken against you in a state court.

The Department of Justice may inform the Director of Internal Revenue Service of the amount owed to include late charges and collection cost. In addition, a request can be made to offset any refund to which you would otherwise be entitled.

 

Graduation

All outstanding balances must be paid in full before graduation. In order to be eligible for graduation clearance, all fees must be paid, including the graduation fee, student accounts, parking, and library fines, etc. If your student account is not current, you will not be eligible to participate in any commencement activities or receive your diploma and you will not have access to your transcript.