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Human Resources

Director, University College

January 26, 2026
Position Vacancy Announcements

Director, University College

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FLSA Classification

Exempt

Salary Range/Grade

Salary Range: $60,000 - $70,000

Job Description 

Summary/objective

Founded in 1956, the fully accredited Southern University at New Orleans (SUNO) was founded as a branch unit of Southern University and Agricultural & Mechanical College in Baton Rouge (SUBR). SUNO continues to grow, striving to become better each year. Our campus housing is some of the newest in the New Orleans area. SUNO is an active member of the National Association of Intercollegiate Athletics (NAIA) and the Gulf Coast Athletic Conference.  The University also offers a full Intramural Sports Program.  SUNO offers a variety of academic programs that are challenging and that will ultimately prepare its graduates for success after they have earned their diplomas. SUNO seeks students who are intellectually curious from all backgrounds.

The Director University College reports to the Vice Chancellor for Academic Affairs and is responsible for supervising the functions and staff of the University College, First and Second Year, Academic Advisement. The position has the primary day-to-day responsibility for planning, implementing, managing, and student service-related functions to retain the most qualified students in line with the mission of Southern University at New Orleans. The Director, University College is a collaborative leader with a proven history of working with diverse constituents, including demographic and functional diversity, promoting innovation and change, managing spending and budgets, and a demonstrated knowledge and understanding of the current and future roles and challenges of enrollment management and student success.

 

Grant-Funded Position Statement

This position is funded by the U.S. Department of Education Title III-B, Strengthening Historically Black Colleges and Universities (HBCUs) Program. The Director of University College is responsible for carrying out objectives approved under the University’s Title III grant, specifically those focused on strengthening student success infrastructure, first- and second-year experience programming, academic advising systems, retention initiatives, and the use of data-informed strategies to improve persistence, progression, and completion outcomes.

The Director provides leadership and oversight for grant-supported University College activities, ensures effective implementation of federally funded initiatives, and supports institutional capacity-building efforts aligned with Title III goals, accreditation expectations, and strategic priorities. Continued employment in this position is contingent upon the availability of grant funds and satisfactory performance in achieving approved grant objectives.

Essential functions

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

  1. Provide oversight of University College Title III Activity to include retention activities, advisement, and management of the First Year Experience (FYE) program.
  2. Directly Supervise the Coordinators for Academic Advising & First and Second Year Experience.
  3. Serve as an Academic Advisor with a caseload
  4. Provide strategic and operational leadership for the University's advisement, diversity, and access efforts including related cross-functional teams.
  5. Responsible for all assessment, strategic planning, staff development, and overall programming initiatives for First Year, Second Year, and Transfer Experience
  6. Oversee New Student Orientation, Summer Bridge Program, and Knights Ambassadors
  7. Make data-driven decisions for program/course modifications based on assessment results
  8. Communicate with department heads, deans, and relevant university committees to facilitate programs
  9. Support and serve on the university’s SACSCOC and Quality Enhancement Program (QEP) task force.
  10. Manage year budget as it pertains to students, staff salaries, and programming costs.
  11. Ensure quality programs, services, and experiences are continuously improving to meet the needs of incoming students.
  12. Provide quarterly reports to Title III on efforts aligned with Goals and Objectives submitted for grant reinstatement
  13. Served as the Lead for Navigate 360
  14. Responsible for training University College and Faculty on Navigate 360 quarterly
    • Lead a data-driven approach to quality assurance, assessment, and reporting requirements, including the development and implementation of departmental scorecards, dashboards, pipelines and improvement plans. 
    • Ensure that the evaluation and documentation process is built into all activities.
    • Conduct assessments to verify effectiveness of enrollment operations and adjust accordingly.
  1. Work cross-functionally and collaboratively across the institution to determine and implement systemic solutions to issues.
  2. Develop and recommend to senior management policies and procedures that better coordinate and enhance student services at the University.
  3. Serve on various University committees, attends related university system meetings.
  4. Other duties as assigned.

Competencies

  • Experience in mediation and conflict resolution, work experience within a professional setting.
  • Strong critical thinking, problem solving, and decision-making skills.
  • Experience In program coordination, implementation, and assessment.
  • Must have excellent communication skills, attention to detail, and strong conceptual analytical, and integrative thinking skills.
  • Experience in the development, implementation and evaluation of marketing and recruitment strategic, including the utilization of research and information technologies.
  • Experience with developing and using enrollment pipeline reports and other data-driven approaches to forecasting, analysis, metrics-driven performance evaluation and continuous quality improvement.
  • Proven success in working with families and students as they navigate the admissions and financial aid process.
  • Demonstrated knowledge and application of best practices in enrollment management including, but not limited to, marketing, data analytics, utilization of third-party vendors, the awarding of scholarships/financial aid to meet enrollment goals, etc.
  • Understanding of information technology, including student database platforms, CRM software, and strong data analytics and interpretation abilities to assist in making data-driven decisions.
  • Demonstrated ability to manage personnel, communicate with senior leadership and trustees, and inform University stakeholders.
  • Ability to establish a clear and understandable vision for enrollment management and student success units and functions.
  • Experience in institutional research, assessment, and planning.
  • Knowledge of current enrollment and student service practices and issues relative to strategic enrollment management and emerging issues/trends regionally, nationally, and globally.
  • Ability to collaborate with other Departments such as Marketing, Student Affairs, IT, Finance, Alumni, Academic Affairs, Athletics, and University Foundation to ensure a smooth transition for students into the institution.
  • Ability to maintain proficiency In Banner, web-based conferencing, email programs, Microsoft Office, and document imaging systems or knowledge databases.
  • Must embrace, promote, and have a commitment to the mission, values, goals, and plans of Southern University.

Work environment

 Office setting.

Physical demands

Ability to sit/stand/walk at will; Ability to climb stairs; Ability to communicate verbally and in writing; Ability to use a keyboard; and Ability to lift or carry up to 10 pounds.

Travel required

Travel to recruitment and orientation events may be required.

Required education and experience

  • Master's degree in education, higher education administration, or related field required.
  • A minimum of seven years of higher education or higher education-related experience; with at least three years of leadership experience including supervisory and budget responsibility.

Preferred education and experience

  • Ph.D. or Ed.D. in education, higher education administration, enrollment management or related field is desirable.
  • Experience with dual enrollment programs is preferred.
  • Banner experience and proficiency is highly preferred.

Southern University of New Orleans (SUNO) is an Equal Opportunity Employer.

 

Non-Discrimination Statement

In compliance with Title IX of the Education Amendments of 1972, Title VI and VII of the Civil Rights Act of 1964, Section 504 of the Rehabilitation Act of 1973, and other federal, state, and local laws, Southern University at New Orleans (SUNO) forbids discriminating or harassing conduct that is based on an individual's race, color, religion, sex, ethnicity, national origin or ancestry, age, physical or mental disability, sexual orientation, gender identity, gender expression, genetic information, veteran or military status, membership in Uniformed Services, and all other categories protected by applicable state and federal laws.

 

This commitment applies but is not limited to decisions made with respect to hiring and promotion, the administration of educational programs and policies, scholarship and loan programs, and athletic or other College-administered programs. Discriminatory acts of any kind are strictly forbidden.

 

American with Disabilities Act (ADA) Statement

Southern University of New Orleans (SUNO) complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the Office of Human Resources.