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Assistant Director-1st & 2nd Year Experience




The primary responsibility of the Assistant Director, First & Second Year Experience is to assist the Director of First- and Second-Year Experience with administrative and programmatic tasks, as well as taking a leadership role with the University College Team. The main areas of emphasis will be in the development and maintenance of the Knights Success Academy and Second Year Transition Program and New Student Orientation. They must also create positive working relationships with and among the Ambassadors and community building within University College. In addition, the Assistant Director for First- & Second-Year Experience will collaborate with their supervisor to participate in the UC Ambassador Selection Process, UC Ambassador Training, and other University College New Student Orientation & First Year Experience Processes.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

1. Provides leadership and oversight for implementation of the First and Second Year Experience (FYE) Program, including accelerated courses, bridge programs, learning communities, first year seminars, and extended orientation programs, with a special focus on improving success for disproportionately impacted student groups.

2. Coordinates program organization, scheduling, implementation, and evaluation.

3. Collaborates and coordinates with academic affairs, student services, and faculty leads to ensure appropriate academic and student success courses are offered; and adequate counseling and student support services are provided to meet program goals and objectives.

4. Works with counseling to ensure students receive appropriate educational planning and academic support.

5. Works with faculty to develop/implement a comprehensive professional development training plan.

6. Works with counseling and student services to direct the development/implementation of the transition for success (extended orientation program) and new student welcome activities.

7. Collaborates with appropriate departments to develop, implement, oversee, supervise, and promote the FYE Success Coaches/Peer Mentor Program.

8. Coordinates evaluation services; to include assessment, data collection and analysis.

9. Supervises and conducts performance evaluations of assigned Ambassadors

10. Participates in monthly meetings with other key student success and student equity personnel and college committees.

11. Completes and submits annual program review, and Annual Performance Reports for Title III.

12. Represents and communicates the College’s FYE initiatives to the campus community.

13. Performs other related responsibilities as may be assigned


· Knowledge of higher education principles, practices and procedures required.

· Knowledge of the tenets of diversity, equity, and inclusion work and social justice education and the ability to appropriately and effectively understand and adapt to cultural differences within a group environment.

· Highly developed skills and experience with planning, coordinating, and facilitating projects/programs.

· Ability to collaborate with academic departments and University partners required.

· Ability to communicate effectively both orally and in writing required.

· Ability to work effectively with professional, classified, and student personnel required.

· Ability to work effectively with a wide variety of students required.

· Familiarity with FERPA regulations and matters of confidentiality.

· Familiarity with the curricular approach to Student Affairs is a plus.

Education and Experience

· Bachelor’s degree from an accredited institution in education, business, counseling or a related field is required

· Demonstrated understanding and ability to use information technology and information systems to deliver, monitor, and evaluate programs and services for students.

· Experience in fiscal management of comprehensive student affairs budgets and management of student affairs facilities.

· Strong interpersonal communication skills to collaborate effectively with all SUNO constituents including Board of Supervisors, donors, alumni, faculty, staff, students and administrative colleagues and others on and off campus.

· Master’s Degree preferred.


Southern University of New Orleans (SUNO) is an Equal Opportunity Employer.

Non-Discrimination Statement

In compliance with Title IX of the Education Amendments of 1972, Title VI and VII of the Civil Rights Act of 1964, Section 504 of the Rehabilitation Act of 1973, and other federal, state, and local laws, Southern University at New Orleans (SUNO) forbids discriminating or harassing conduct that is based on an individual's race, color, religion, sex, ethnicity, national origin or ancestry, age, physical or mental disability, sexual orientation, gender identity, gender expression, genetic information, veteran or military status, membership in Uniformed Services, and all other categories protected by applicable state and federal laws.

This commitment applies but is not limited to decisions made with respect to hiring and promotion, the administration of educational programs and policies, scholarship and loan programs, and athletic or other College-administered programs. Discriminatory acts of any kind are strictly forbidden.

American with Disabilities Act (ADA) Statement

Southern University of New Orleans (SUNO) complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the Office of Human Resources