Service Desk

The SUNO Information Technology Center has implemented a service desk system. 

This service desk system allows faculty, staff and students to request services from all the various technology components on campus. In order to request service, send a detailed e-mail describing the requested service to or call 504-286-5237.

Whether entered via e-mail or telephone, the requester will receive an e-mail with a service request number. This number allows the requestor to track the progress of the request. As the request is processed, the requester receives e-mails until the service request is completed. After completion, the requester receives a survey that allows for rating the performance of the particular department. This system allows for accountability and aids in providing efficient service.


The total enrollment at SUNO has grown every year since Hurricane Katrina. Despite projections that the University's enrollment would only reach between 1,200 and 1,500 students in the spring of 2006, more than 2,000 students returned to campus. SUNO's current enrollment is 2,704 students.